Job Code 45303
Employer Aramex International- Egypt
Job Title Contact Center Team Leader
Country Egypt
Job Category Administration, Customer Service, Telecommunications
Job Type Full Time
Description Schedule the team’s shifts & breaks to ensure the best utilization of resources. Forecast the resources required to ensure the right capacity according to service levels standards. Assess the contact center team member performance through audits to develop members in weak areas. Monitor and manage call queues and service levels Monitor daily and real time performance to maintain service level standards and ensure quick response to service failure. Monitor random calls to improve quality, minimize errors and track operative performance Coach, train and develop the contact team members on to ensure high level of hard and soft skills.
Qualifications Overall experience 3-5 years. 2-3 years experience in contact center companies or similar field of Aramex. Diploma or Junior college Very Good Command of English language Computer Proficiency: MS Office Applications (Word, Excel, Power Point & Outlook). Understanding of Aramex products & services. Understanding of overall operational structure in the station.
Gender Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Comments Please mention the "Job Title" you applied for in the subject line field otherwise your CV wont be considered.
Job Contact Person S.H.
Job Contact Email cai.hr@aramex.com
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Job Code 45322
Employer Teleperformance - Egypt
Job Title IT Administrative Assistant
Languages English
Country Egypt
Job Category Administration
Job Type Full Time
Description Job Purpose: Administrative Assistant for IT will oversee and manage all department procedures, documentation & IT procurement cycle, along with other tasks as assigned by department head. Duties: • Monitor Documentation Repository to keep up to date IT Documentation in all different areas (Network, System, Application and Help Desk) as necessary. • Handle Full IT procurement cycle (contact vendors, raise request, compare quotations, issue PO, etc…). • Maintain an up to date inventory of IT Assets. • Conduct periodic audit on all IT equipment in the premise & report findings & observations. This can be monthly or quarterly. • Conduct daily & weekly audit on Data Center & all IT Rooms. Keep log book of restricted IT area visitors/suppliers, etc… • Maintain up to date “Access Control” database with appropriate privileges & necessary reporting. • Conduct research, compile data and prepare papers for consideration and presentation to Staff and Top Management as necessary (especially in Telecoms Sector) • Create and modify documents such as invoices, reports, letters, presentations, and financial statements using MS Office Suite.
Qualifications • Computer literate. Excellent command of English. • Ability to communicate effectively. • Ability to follow oral and written instructions. • Knowledge of principles and practices of organization, planning, records management and general administration. • Must be customer service oriented. • Must be courteous and polite. • Good verbal, telephone, and written etiquette. • Ability to effectively work in a team environment. • Must possess good organizational skills.
Gender Any
Experience 0 – New Graduate Years.
Salary (L.E.) 2600 - 4500
Comments send your CV on hrecruitment@teleperformance.com.eg and an attached 4X6 photo
Job Contact Email hrecruitment@teleperformance.com.eg
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Job Code 45291
Job Title Monitoring and Evaluation Expert
Languages Candidates should be fluent in English or French , working knowledge of the other will be an advantage .
Country Zambia
Job Category Administration
Job Type Full Time
Description • Prepare annual work plans and quarterly activity plans . • Develop a results based framework as the principle M&E planning and implementing tools . • Compile baselines as yardsticks of program success . • Facilitate external evaluations and technical audits. • Prepare quarterly and annually reports summarizing main activities and results. • Assess project\ program quality , relevance , effectiveness. • Evaluate project\ program impact and sustainability .
Qualifications Education A degree in relevant discipline such as social science ,economics . Post graduate qualification in project management or similar would be a distinct added advantage. Experience At least (6) six years experience in project management with a special emphasis on designing \ and / or implementing ,monitoring ,evaluation systems . A minimum of (3) three years relevant experience in the implementation of specialized IT systems for M&E of development projects .
Gender Any
Experience 6 - 9 Years.
Salary (L.E.) Negotiable
Comments please write the job title in the subject bar
Job Contact Person Ms\ Eman Adel
Job Contact Email talentcandidate@yahoo.com
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Job Code 45284
Employer Allianz Egypt
Job Title Corporate Insurance Admin
Languages - Excellent command of written & spoken English and Arabic.
Country Egypt
Job Category Administration
Job Type Full Time
Description 1- Receiving agreed contracts from the actuaries. 2- Drafting the policy wording of the client contract. 3- Dealing with contact persons. 4- Issuing group life policies and renewals. 5- Issuing any requirements or endorsements the client requires. 6- Issuing group retirement policies, TB&Cs and premium billing. 7- Liaising with the sales department, clients and reinsurers. 8- Producing statistical and revenue information. 9- Setting meetings with customers to solve any problems that arise. 10- Answering any client inquiries. 11- Collecting all the premiums from the clients. 12- Ensuring the deposit of the premiums to the cash management. Reporting and Internal Communication 13- Presenting the annual benefit report to all clients. 14- Presenting the quarterly EFSA report which includes all business activity. 15- Presenting the monthly protection report
Qualifications - University degree.
Gender Any
Experience 1 - 2 Years.
Other Skills - Excellent Communication skills with strong attention to details. - High customer service orientation. - Excellent interpersonal skills. - Excellent organizational, administrative and follow up skills. - Excellent time management skills. - Able to handle work pressure and to meet tight deadlines. - Excellent computer skills.
Compensations Negotiable.
Salary (L.E.) Negotiable
Comments Please mention Job title in the subject line while sending your CVS.
Job Contact Person Caroline Maher
Job Contact Email recruitment@allianz.com.eg
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Job Code 45277
Employer Premier Services & Recruitment
Job Title Technical / Proposal Writer
Languages Excellent written and spoken English & Arabic.
Country Egypt
Job Category Administration
Job Type Full Time
Description * Expertise in writing proposal , user manual, user guide, training documentation, and business requirements. Analytical and resolutions skills are needed with strong ability to work with the development team to develop necessary documentation.
Qualifications * BSC.of Computer Science (High Preference). * Familiarity with Microsoft project, Microsoft power Point , Visio and Testing Tools * Min 3 years of direct work experience.
Gender Male
Education major Computer Science
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Person Ghada Nabil
Job Contact Email ghada.nabil@premieregypt.com
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Job Code 45244
Employer Amer Group
Job Title Governmental Affairs Specialist
Country Egypt
Job Category Administration, Human Resources
Job Type Full Time
Description Facilitate any administrative issues for all employees and deal with all external governmental bodies according to work needs.
Qualifications •Relevant Bachelor’s Degree. •Min 6 years experience in Administration. •Excellent knowledge of the Egyptian labor low. •Very Good Interpersonal skills & Computer Skills.
Gender Male
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Comments Please send your resume to careers@amer-group.com with referring to job title in the subject line
Job Contact Person Rasha Adel
Job Contact Email Careers@amer-group.com
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Job Code 45226
Employer Al Fawares Holding Co. for Financial Investements
Job Title Legal Assistant
Languages Excellent English & Arabic reading, writing & speaking skills and good official written skills.
Country Egypt
Job Category Administration, Legal Affairs, Research
Job Type Full Time
Description • Assist the Legal Dept for admin & legal work as appropriate. • Assist in drafting contracts, legal documents, memorandums, notices and formal letters. • Manage the daily calendar for the department and coordinates scheduled appointments and tasks. • Coordinate most of legal issues in liaise with our law firms. • Prepare meeting agendas and arrange for minutes and documentation. • Filling the documents according to cases and priorities. • Implement investigations and due diligence reports. • Provide initial legal recommendation in the liability settlements, Contractual obligations and others. • Explains and clarifies laws and regulations by conducting legal researches. • Translates contracts and legal documents to English, Arabic and vice verse.
Qualifications - A university degree in law, English section is must. - At least two years of experience in the same field. Prefer in law firms. - High communication skills, sense of urgency and setting priorities, and high accuracy in achieving the requested duties are required.
Gender Any
Education major Law
Experience 3 - 5 Years.
Other Skills - Microsoft Office applications with a quick typing - Internet research Tools and various browsers.
Salary (L.E.) Negotiable
Comments Should write down the Job Code in the email subject, otherwise your email will be neglected
Job Contact Person Ms. Wedian Zahwy
Job Contact Email hr.alfawares.com.eg@gmail.com
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Job Code 45216
Employer Venus International
Job Title Admin Assistant for the CCO
Languages - Excellent Arabic, English and Russian;
Country Egypt
Job Category Administration, Office Manager / Executive Secretary, Secretarial Work
Job Type Full Time
Description - Provide principal support in an office by carrying out office procedures independently. - Handle a variety of situations and problems without supervision. - Perform in place of the Chief Commercial Officer as needed. - Make administrative judgments and decisions to keep office functioning smoothly in the absence of the supervisor.
Qualifications - Professional appearance and manner; - Strong personality; - Leadership, communication and interpersonal skills; - Excellent computer and administrative skills;
Gender Female
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Comments - Applications have to be with photos.
Job Contact Person Vanuta Kich Brondani
Job Contact Email vanuta@venusint.net
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Job Code 45211
Employer The American University in Cairo
Job Title Assistant to Director
Country Egypt
Job Category Administration
Job Type Full Time
Description • Work closely with the director to handle the correspondences and the reports of the center. • Prepare the director’s agenda and keep record of his meetings & appointments. • Help TV MA students regarding their advising and registration. • Communicate with the JRMC department, the Office of Graduate students as well as the Registrar to maintain students’ records and satisfy their requirements. • Coordinate internship program of the TV MA students in placement & follow up on their performance. • Support and update the centers website. • Maintain the budget operation of the center including the SAP transactions. • Organize events such as lectures, workshops & symposiums arrangements. • Act as liaison between the center & other AUC departments. • Handle text books orders and center’s library.
Qualifications Education: BA in any related discipline. Experience: 3-5 years related experience in administrative work. Skills: • Excellent English and Arabic writing skills. • Excellent verbal, interpersonal, and organizational skills. • Ability to work both independently and as part of a team. • High level of energy and enthusiasm. • Ability to effectively prioritize requests and manage several tasks simultaneously. • Skilled in office management software, including Microsoft Office and Internet research. • Good knowledge of the SAP and the SIS systems is an asset.
Gender Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Comments – Adham Center for Journalism Training and Research
Job Contact Person Nahed Ali
Job Contact Email hr2@aucegypt.edu
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Job Code 45210
Employer Venus International
Job Title Office Manager for the Chairman
Languages - Excellent English and French;
Country Egypt
Job Category Administration, Office Manager / Executive Secretary, Secretarial Work
Job Type Full Time
Description - Provide principal support in an office by carrying out office procedures independently. - Handle a variety of situations and problems without supervision. - Perform in place of the Chairman as needed. - Make administrative judgments and decisions to keep office functioning smoothly in the absence of supervisor.
Qualifications - Excellent English and French; - Over 10 years of previous experience in office management; - Professional appearance and manner; - Strong personality; - Leadership, communication and interpersonal skills; - Excellent computer and administrative skills; - Over 35 years old.
Gender Female
Experience 10-15 Years.
Salary (L.E.) Negotiable
Comments - Applications have to be with photos.
Job Contact Person Vanuta Kich Brondani
Job Contact Email vanuta@venusint.net
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Job Code 45211
Employer The American University in Cairo
Job Title Assistant to Director
Country Egypt
Job Category Administration
Job Type Full Time
Description • Work closely with the director to handle the correspondences and the reports of the center. • Prepare the director’s agenda and keep record of his meetings & appointments. • Help TV MA students regarding their advising and registration. • Communicate with the JRMC department, the Office of Graduate students as well as the Registrar to maintain students’ records and satisfy their requirements. • Coordinate internship program of the TV MA students in placement & follow up on their performance. • Support and update the centers website. • Maintain the budget operation of the center including the SAP transactions. • Organize events such as lectures, workshops & symposiums arrangements. • Act as liaison between the center & other AUC departments. • Handle text books orders and center’s library.
Qualifications Education: BA in any related discipline. Experience: 3-5 years related experience in administrative work. Skills: • Excellent English and Arabic writing skills. • Excellent verbal, interpersonal, and organizational skills. • Ability to work both independently and as part of a team. • High level of energy and enthusiasm. • Ability to effectively prioritize requests and manage several tasks simultaneously. • Skilled in office management software, including Microsoft Office and Internet research. • Good knowledge of the SAP and the SIS systems is an asset.
Gender Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Comments – Adham Center for Journalism Training and Research
Job Contact Person Nahed Ali
Job Contact Email hr2@aucegypt.edu
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Job Code 45195
Employer Tw Gates
Job Title Secretary
Country Egypt
Job Category Administration, Business Development, Secretarial Work
Job Type Full Time
Description -Handle incoming &outgoing phone calls & faxes. -Typing official documents & letters. -Organizing meetings & appointment.
Qualifications -BCs. in relevant field. -English is Excellent.
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Person Hager Mohamed
Job Contact Email info@twgates.com
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Job Code 45168
Employer Allianz Egypt
Job Title Collection and Conservation Officer
Languages - Excellent command of written & spoken English and Arabic.
Country Egypt
Job Category Administration
Job Type Full Time
Description 1- Receiving the monthly portfolio on the IMS System and monitoring the due dates of policy payments. 2- Settling meetings to visit the clients and collect the cash policies. 3- Coordinating, communicating and visiting clients to collect the cash policies. 4- Informing clients of the consequences of not paying the premium on time depending on their agreed policy. 5- Entering all visits feedback on the Spider System after visiting clients. 6- Working on the Spider System and entering data related to the Collection and Conservation process of clients under supervision. 7- Coordinating with the Administrative Assistant who acts as a midpoint between the agents and the collection and conservation officer. 8- Getting feedback from the Administrative Assistant through the Spider System. 9- Conserving the business through coordinating, communicating and maintaining a good relationship with clients in the area under supervision. 10- Answering emails of complaints whenever received as quick as possible to ensure the clients satisfaction. 11- Meeting the set target of collecting at least 200 premiums per month. 12- Replying to the emails of lapsed policies. 13- Following up on the collection requests through the agents to give the priority to the sent mails (collection requests) and to the oldest o/s premiums to improve the aging which should be less than 10 percent.
Qualifications - University degree. - 0-1 years of experience in a similar position. - Experience in sales or customer service is a definite asset.
Gender Male
Experience 0 – New Graduate Years.
Other Skills - Excellent interpersonal skills with the ability to manage relations with clients having outstanding payments and internal managers. - Excellent communications, presentation and reporting skills. - Excellent planning and follow up skills. - Active and dynamic personality. - Very good negotiation skills as well as high level of diplomacy. - Self-confident. - Highly self-motivated with an ability to handle work pressure and to meet tight deadlines. - Presentable. - Problem solving skills. - Good computer skills.
Salary (L.E.) Negotiable
Comments The Candidate must: - Own a car and has a valid driving license - Live in Great Cairo or Giza
Job Contact Person Caroline Maher
Job Contact Email recruitment@allianz.com.eg
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Job Code 45142
Employer The American University in Cairo
Job Title Assistant to Director–Management Center
Languages Fluent English and Arabic (Oral/Written).
Country Egypt
Job Category Administration, Management
Job Type Full Time
Description 1. Assist in all office work, draft, type all required documents, and answers routine correspondence, receive, classify, and distribute e-mails, mails and faxes (including confidential documents). 2. Collect and follow-up on annual evaluation of staff. 3. Prepare procurement requisitions and approve requests for petty cash. 4. Call for departmental meetings, prepare Agenda, take minutes, and maintain records of the minutes of department and committee meetings. 5. Coordinate appointments for MC Director, and handles travel reservation, arrange logistics. 6. Proofreads and edits reports, records and other data for accuracy, completeness and compliance with established procedures and also revises forms and other materials as needed. 7. Contribute in the promotional and marketing plans of the Management Center 8. Communicate effectively with team members of the Management Center, analyze and resolve problems and effectively deliver information and respond to questions. 9. Manage the communication with various stakeholders and strategic alliances. 10. Prepare staff attendance sheets, collect and distribute to units, collect and send Leave requests to HR Dept. 11. Checking MC public email and forward emails to concerned staff members.
Qualifications • University degree with 6-8 year’s experience in a business related field/training. • Postgraduate degree is an asset (Professional Certificates, Executive Management Diploma, etc…) • Ability to work under limited supervision following standardized practices and/or methods; leading, guiding, and/or coordinating others; and tracking budget expenditures. Adapting to changing work priorities; maintaining confidentiality; meeting deadlines and schedules; setting priorities; working with detailed information/data; and working with frequent interruptions. • Excellent organizational, communication skills, negotiations and problem solving skills, report writing skills and ability to perform under stress.
Gender Any
Experience 6 - 9 Years.
Other Skills excellent MS Office and an understanding of office systems.
Salary (L.E.) Negotiable
Comments Kindly mention the mail code in the mail subject.
Job Contact Person Rania Assem, Assistant Director HR Downtown
Job Contact Email hrdowntown@aucegypt.edu