Job Title Customer Service Representative
Languages Very Good English
Country Egypt
Job Type Full Time
Description *Deal quickly and efficiently with customer enquiries or complaints by phone, post or email *Expedite customer orders, including keeping them informed of delays or early fulfilment occasionally work antisocial hours in order to meet customers’ requirements, solve their problems and thus encourage future business * Proactively foresee possible delays or complications and plan strategies to avoid or minimise them * Develop and implement new systems, procedures or working practices to improve customer service efficiency * Ensure the accuracy of financial records for billing purposes, occasionally negotiating an alteration to the stated price or terms and conditions as a compensation to customers.
Qualifications self motivation diplomacy and reliability enthusiastic and effective team member good communication investigative and problem solving skills.
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Person Mohamed ElEbrashi
Job Contact Email HR@themar.org
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Junior Electrical Engineer - Global Energy
Employer Global Energy
Job Title Electrical Engineer
Country Egypt
Job Type Full Time
Description 1.Define the processes which required to be monitored and controlled. 2.Develop performance monitoring and control scheme. 3.Define controlling points and measures. 4.Develop systems and procedures to the required data and reports. 5.Provide analysis to the gathered data and reports. 6.Conclude results and recommend corrective actions. 7.Receive feedback on corrective actions and re-measure for modifications. 8.Develop Key Performance Indicators (KPI’s) and utilize them in performance measuring. 9.Communicate with operations departments for performance improvement.
Qualifications •One to two years of experience. •BA Degree in engineering, electrical department. •Excellent Computer skills. •Well organized. •Good analytical skills.
Gender Male
Education major Electrical Engineering
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Person Dima El Dajani
Job Contact Email dima.dajani@ge-eg.com
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Junior Administrative Assistant
Job Title Administrative Assistant
Languages Very Good English
Country Egypt
Job Type Full Time
Description • Oversee all aspects of general office coordination. • Maintain office calendar to coordinate work flow and meetings. • Maintain confidentiality in all aspects of client, staff and agency information. • Monitor and assist with maintenance of the organization’s website. • Interact with clients, vendors and visitors. • File and retrieve organizational documents, records and reports. • Coordinate and direct office services, such as records, budget preparation, personnel and housekeeping. • Create and modify documents such as invoices, reports, memos, letters and financial • statements using word processing, spreadsheet, database and/or other presentation • software such as Microsoft Office, QuickBooks or other programs. • May conduct research, compile data and prepare papers for consideration and • presentation to the Executive Director, staff and Board of Directors • Set up and coordinate meetings and conferences. • Prepare agendas and make arrangements for committee, Board or other meetings. • Interact with the organization’s Board of Directors. • Compile, transcribe and distribute minutes of meetings. • Make travel arrangements for staff, board and volunteers. • Support staff in assigned project‐based work. • May supervise volunteers and other support personnel. • Assists in special events. • Assist with overall maintenance of the organization and its offices.
Qualifications Knowledge of principles and practices of basic office management and organization. Knowledge of the basic principles and practices of bookkeeping. Ability to work well either alone or as part of a team.
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Person Mohamed ElEbrashi
Job Contact Email HR@themar.org
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Junior Telesales Coordinator
Job Title Telesales Coordinator
Languages Fluent in English
Country Egypt
Job Type Full Time
Description As a telesales operator, youll be working in a business, contacting potential customers by telephone. Your job is to try and persuade them to buy your companys goods and services, or at least accept a trial. You may also carry out market research. Your working day is spent on the phone making outgoing calls based on a script. During each phone call, youre likely to: • Describe the product benefits and any special offers. • Give advice about how these may benefit customers personally. • Persuade customers to accept a trial period or a visit from a sales representative. • Gather and document information about the customer. • Enter your notes into a computer, including dates for follow up calls. • Take orders and arrange for delivery and bills to be sent. • Data entry of all the daily activities on Softex company software programs. You have to know that the work is fast and intense, and you have only a short amount of time to build Relationship with customers and explain the features and benefits of the product.
Qualifications Technical: • You must have excellent communication and listening skills. • You must have confidence using computers, excellent in Microsoft office (“word, excel, outlook, PowerPoint). • You must enjoy working with customers and building relationships. • You must have the ability to respect customers answers. • You must have a very good knowledge about all the companys products and services. . • You must be fluent in English both spoken and written. • You must have excellent persuasion skills & negotiation skills. • You must have a very strong memory. • You must have worked before as a telesales before in very important.
Gender Female
Experience 1 - 2 Years.
Other Skills excellent M.S office package
Salary (L.E.) Negotiable
Comments Please write down the name of the job in the subject of the e-mail.
Job Contact Email k.taher@softexsw.com
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Junior Routing Executive - Swift Group
Employer Swift Group
Job Title Routing Executive
Languages English : fluent
Country Egypt
Job Type Full Time
Description □ Negotiate with our overseas offices in getting the best rates for import (Air / Ocean) shipments. □ Coordinating and seeking best freight rates from shipping lines locally. □ Provide Sales team with offers to their clients □ Follow up sales routing orders with our offices and overseas agents □ Update Clients with the status of their shipment on regular basis. □ Handle clients correspondence, inquires and problems through emails, phones and fax in timely and efficiency manner. □ Hand over the Shipment to the operation Department (Air / Ocean) in order to arrange the documentation, Invoice and release the documents to the client. □ Account Management: Independently manage the account operation activities and grow current customer relationships.
Qualifications - 1-2 years of previous experience in operation (Ocean import department in freight forwarder or Shipping field. - Excellent Command of English both written & spoken . - High communication skills - Customer Service skills - Negotiation skills - Able to take instruction/direction and work on own initiative. - team work - Can work well under pressure
Gender Any
Experience 1 - 2 Years.
Other Skills -Organization skills - Time Management. - Commercial role
Salary (L.E.) Negotiable
Job Contact Person Mrs.Salma Mohamed
Job Contact Email s.mohamed@swift-egypt.com